Low cost airlines’ baggage policy: AirAsia
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Interested to learn more? Have a look at some of our previous articles in this series. The baggage policy of various airlines:
A short time ago we have presented new serial about low cost airlines‘ policy. The very first was the baggage policy of Ryanair. Lets continue and find out more about baggage policies. But remember that the baggage fees change quite often and that it is necessary to follow the airlines’ websites to find the latest updates. Today we will present you one of the Asia most favourite low cost airline – AirAsia.
Low cost airline AirAsia belongs to the most favourite low cost airlines in Asia. The airline flies to various cities in Malaysia, Thailand and Indonesia as well as to other destinations worldwide. What should you know before buying an airline ticket with them? How to pack your suitcase?
Cabin Baggage
One of the things that low cost airlines offer for free is cabin baggage. Free cabin baggage allowance is 1 piece of cabin baggage. It should weigh no more than 7 kg and not exceed the maximum dimensions of 56 cm x 36 cm x 23 cm .
Checked Baggage
Each passenger is permitted to check in bags with a maximum weight of 15 kg. A baggage fee is charged for the carriage of checked baggage, which will be charged at a discounted rate if purchased at time of booking or up to 24 hours prior to the scheduled time of departure or at a full rate at the airport check-in counters. Passengers have to pay RM 20 when checked online and RM 30 when checked at the airport.
Excess Baggage
AirAsia’s passengers can also carry more than checked baggage weighing 15 kg. Excess baggage fee differs according to the destinations – domestic routes are charged RM 15 per kilo and international routes are charged RM 20 per each kilo.
Read also:
Can a family of 6 people pack the luggage in 3 total pieces.(Weight per piece:30kg instead of packing 15kg for each person in 6 different bags?)
Hello Mrs. Hussain, I am afraid that won’t be taken the same way. However, you can contact directly the airline for further information.
What is the maximum dimenensions (not weight) allowed for checked-in baggage on Air Asia please. I tried asking Air Asia via their ‘Live Help’ but the waiting time was 97 minutes
Hello Roy, the problem is that Air Asia doesn’t have this information on its website – the only dimensions they are talking about is for carry-on baggage (56x36x23 cm). If they don’t respond to your calls or emails I would suggest you to follow general rule: height + length + width = max. 158 cm
for Checked Baggage, actually, u can combine the luggage as what u has in mind. but, its more expensive this way. if u really wnat to, check this:”Supersize my baggage” http://www.airasia.com/my/en/flightinfo/supersizesave.html?
I cant buy any checked in luggage allowance on airasia website. the website have some problems. really very frustrating!
I have booked airasia tickets online for travel from Chennai to Kuala Lumpur.
By Mistake I opted for Supersize Baggage (Pre-book) and the cost of that got added to the total. Is it possible to transfer the payment done for the checked baggage to food on board. I will not be having much luggage to be checked in.
Hello Simiao, unfortunatelly I can’t help you – our Blog only informs about the latest news but it isn’t connected with any airline. I would suggest you contacting Air Asia directly. Good luck!
i had not purchased baggage when i booked a ticket online….. can u pls tell me that how can i purchased baggage online……….
I hvnt travel with airasia quite sometimes..It came to my knowledge that now there is no more free checked in baggage (15kg) it that true?? only hand carry is free?
Hi Nissa,
In our series of articles concering the baggage policy of various airlines, we usually prepare a summary of what we find of the official pages of the carriers in question. When it comes to more detailed questions, we suggest you contact the customer service of the airline you travel with, as we are not in the position to give you reliable answer to such question.
With kind regards
http://blog.flylowcostairlines.org/
Hi mayank gupta,
In our series of articles concering the baggage policy of various airlines, we usually prepare a summary of what we find of the official pages of the carriers in question. When it comes to more detailed questions, we suggest you contact the customer service of the airline you travel with, as we are not in the position to give you reliable answer to such question.
With kind regards
http://blog.flylowcostairlines.org/
If I bring on a backpack can I also bring a cabin sized trolley-bag?
Hi there,
You see, in our series of articles concering the baggage policy of various airlines, we usually prepare a summary of what we find of the official pages of the carriers in question. When it comes to more detailed questions, we suggest you contact the customer service of the airline you travel with, as we are not in the position to give you a binding answer to such question.
With kind regards
http://blog.flylowcostairlines.org/
I want to know whether lap top is excluded from cabin baggage?
Hi Balakrishnan,
You see, our articles about the baggage policy of various airlines are simply a summary what is available on their website but other than that, we do cannot give any binding answer to such inquiry. If you want to learn details concerning the baggage issue, you had better contact the customer service of the carrier in question.
good luck
http://blog.flylowcostairlines.org
can someone tell me how to pre-book a 30kg baggage on Airasia. I’ve checked their website n reviewed their policy, but donot find an online link to pre-book my luggage. I already hv a confirm ticket.
thanks
Hi Ska,
Our guess would be that one can find the pre-booking service either in “Supersize my baggage” or during the on-line check in but we are just guessing. Why don’t you send them a quick tweet? That’s the quickest way!
good luck
http://blog.flylowcostairlines.org/
Cabin Baggage restrictions as posted on the Air Asia website:
Unchecked Baggage: Passengers (except infants) are allowed two (2) items of baggage to be carried on board. The items of baggage may be a combination of any two of the following: cabin bag or a laptop bag or a handbag. The cabin bag shall not exceed the dimensions of 56cm X 36cm X 23cm and must not weigh more than 7kg. Such baggage must fit under the seat in front of you or in an enclosed storage compartment in the cabin. Items determined by us to be of excessive weight or size or of an offensive nature will not be permitted on board. Subject to the prevalent applicable local laws and regulations passengers may take liquids on board in their hand luggage provided they meet the following restrictions:
The liquid is in a container with a maximum volume of 100ml
That all liquid containers meeting the maximum volume of 100ml each can be fitted comfortably into a transparent, re-sealable 1 litre plastic bag
The plastic bag should be presented separately at security. You may be required to dispose of liquids which do not meet the above requirements.
As I understand it:
You can have carry on: 1 Cabin bag with the specified dimensions and not exceeding 7 kg + 1 handbag or camera bag or laptop bag.
Just to be safe, I am planning to print out their terms and conditions (dated) to take with me when I fly with them in August!
Hi there,
Things may have changed since we published out post on Air Asia’s cabin Baggage restrictions so we may consider to have a little update. I guess the way you understand
the baggage policy is right although, the best way to find it out would be to call them and get confirmation. Anyway printing it out will not do any harm!
good luck on your trip
http://blog.flylowcostairlines.org
Hello.
I will be travelling to the UK soon and I just bought a supersize 30kg weight allowance. What I’m wondering is if I can spread the weight out into two bags rather that letting all the weight sit in one bag and risk the bag getting more damage due to such a heavy weight during the travel. Thanks.
Hi Natasha,
If you want to be on the safe side, give the customer service a ring. We just run a blog and cannot give any binding answer on behalf of the carrier in question.
good luck
http://blog.flylowcostairlines.org/
i have purchaced ticket to tiruchirapalli thro on line at a special 20% discount price. i have booked ticket to travel on 28th september 2011. now due to some urgent family affair i have to postponed after one week. Is it possible to change the travel date. How much i have to pay.I paid RM 700/ including 20kg extra baggage
Thanks
Souket ali
Hi Shouket Ali,
I would like to give you a misleading or wrong answer so why don’t you ask the customer service of your airline to be on the safe side?
good luck
http://blog.flylowcostairlines.org/
Hi, I am of to oz in December 30.With Air Asia.
Cabin bag dimensions 56x36x23, I have a backpack 55x40x20 ( flexible material)will this be ok.
Hi there,
If you want to be really sure as to whether or not it is in compliance with the rule, you had better call the customer service of the airline. They will give you a binding answer.
good luck
http://blog.flylowcostairlines.org
hi,i wanna know that if a person can pre-book 2 supersize baggage? the luggage is extremely overloaded now…i already book a 30kg supersize baggage but it’s still not enough…
Hei Min,
Why don’t you call the guys who are way better qualified to answer this question that the authors of this blog, by which we mean the customer service of the airline in question? We really cannot give you a binding answer as we don’t represent any carrier.
good luck
http://blog.flylowcostairlines.org
Ok talking about carry extra weight on airasia. My explanation is based on Airport at Ho Chi Minh City, Vietnam.
You can perform pre book as normal,
Case 1: You purchase weight from HCM to KL for 30kg
On the day of depart if your weight is more than 30kg, you need to pay USD15 for each kilo
Case 2: You purchase weight from HCM to KL for 20kg and you already perform mobile check in
If you bring more than 20kg, you need to pay USD15 per kilo
Case 3: You purchase weight from HCM to KL for 20kg and you not yet perform mobile check in
i. You can upsize your weight 4 hour before fly
Case 4: You not preform pre-book for weight
1. you can purchase the weight 4 hrs before fly or you can buy extra buggage at USD18 for 15 kg…. more than 15kg… you need to pay USD15 per kg
I travel every week from KL to HCM, friday fly back to KL and sunday come back to HCM, I have seen “mak cik” stuck at airport because need to pay few hundred dollars due to extra weight. USD18 for 15kilo only for those who not yet purchase any weight during booking. For those who already purchase weight during booking, extra weight means USD15 per kilo. This is for HCM airport only, other airport have different rate
Hi AZAM,
That’s what we call info at firsthand! Thank you so much for contributing – we do appreciate your explanation!
Good luck on your trips.
http://blog.flylowcostairlines.org