Flyglobespan ended its operations
Scottish low cost airline Flyglobespan ended its operations yesterday. The main reason is that Flyglobespan suffered liquidity issues. All flights have been cancelled and will not be rescheduled.
Rescue fares for passengers are offered e.g. by two low cost airlines: Ryanair offers £89 (one way including taxes and charges) rescue fares from Edinburgh and Glasgow Prestwik, easyJet announced rescue fee of £60 (including taxes) to return home on the selected routes. easyJet’s rescue fees are available until 23:59 – December 30, 2009 and Ryanair’s rescue fares until December 24, 2009.
Information for Flyglobespan’s customers:
I had booked a flight, what steps should I take now?
Any customers who have booked a flight through Globespan Airways Limited operating as Flyglobespan are unlikely to be covered by the ATOL scheme.
Customers who have paid by credit card or Visa debit card should contact their card issuer in the first instance to determine whether they can claim a refund under Section 75 of the Consumer Credit Act 1974 and/or their insurance provider.
The Companies are unable to offer any refund to customers in respect of cancelled flights, holidays or accommodation. Any claims customers may have in connection with such circumstances should be sent to the Joint Administrators c/o Erskine House, 68-73 Queen Street, Edinburgh EH2 4NH.
I am currently abroad. Can I continue my holiday?
For those customers who had booked a holiday with The Globespan Group plc, you should be able to continue to stay in your hotel or villa and complete your holiday. In the majority of cases, your accommodation provider will be paid directly by the CAA so you should not incur any additional expense. In the event that you do have to incur additional expenses as a result of the Administration, please retain receipts where possible as the CAA will be able to consider claims for refunds in respect of these amounts.
Who can I contact for more information?
On appointment, the administrators set up a helpline. This helpline will be available between the hours of 9am and 8.00pm, Monday to Friday, 9.00am to 5.30pm on Saturday and from 9am to 5.00pm on Sunday. The number to call is:
From the UK – 0871 271 9000
From Abroad – +44 141 332 3233
.